The customer research space is especially ripe for AI disruption, as companies look to replace older, manual methods to more quickly find out what customers think.
Before Nvidia agreed to pay roughly $13 billion to buy open-source platform Hugging Face this month, OpenAI tried to invest $100 million into the startup …
Salesforce shares soared 12% in extended trading on Wednesday after the cloud software vendor reported results and issued guidance that surpassed Wall Street projections.
When Anthropic on Tuesday launched a high-profile AI product for businesses that use Slack, some employees at Salesforce, which owns Slack, were confused.
Salesforce on Monday said it is buying AI customer service platform Fin for about $3.6 billion as businesses accelerate their agentic offerings for enterprises.