Salesforce staff worry Anthropic's Claude Tag could cannibalize Slackbot and give the AI firm more leverage over the enterprise software industry
When Anthropic on Tuesday launched a high-profile AI product for businesses that use Slack, some employees at Salesforce, which owns Slack, were confused.
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Salesforce Staff Fear Anthropic's Claude Is Coming for Slackbot
Anthropic's new Claude Tag product for Slack has Salesforce employees worried about cannibalization and lost leverage.
Anthropic dropped a new AI product called Claude Tag aimed squarely at businesses running Slack — and inside Salesforce, the company that owns Slack, people are not thrilled.
According to sources reported by The Information, Salesforce employees are worried Claude Tag could eat into Slackbot's territory. The concern goes deeper than feature overlap. Staff fear the move hands Anthropic significantly more leverage over the enterprise software industry.
When Anthropic launched the product on Tuesday, some Salesforce employees were outright confused by the move, suggesting internal communication about the partnership dynamics may have been lacking.
The tension highlights a growing awkwardness in Big Tech's AI era: platform owners increasingly depend on AI partners who may end up competing with them on their own turf. For Salesforce, the question is whether hosting Claude inside Slack strengthens the platform or slowly hollows it out.