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The Information ·

Salesforce plans to acquire Cresta, a provider of AI-powered contact center automation software; a source says Salesforce agreed to pay $2.7B for Cresta

Salesforce extended its recent shopping spree, announcing on Monday plans to acquire Cresta, a nine-year-old provider of AI-powered contact center automation software.

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Salesforce plans to acquire Cresta, a provider of AI-powered contact center automation software; a source says Salesforce agreed to pay $2.7B for Cresta

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The Information — Salesforce plans to acquire Cresta, a provider of AI-powered contact center automation software; a source says Salesforce agreed to pay $2.7B for Cresta ↗

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