Block's Culture Is Crumbling Under Layoffs and Forced AI Adoption
Workers at Jack Dorsey's Block say morale is tanking as rolling layoffs and mandatory AI tool usage reshape the company.
Things are not going well inside Block. Workers at the fintech giant behind Square and Cash App describe a workplace culture in freefall, according to a new Wired report.
The culprits? Ongoing rolling layoffs and a company-wide mandate to integrate AI tools into daily workflows. Employees say the combination is crushing morale across the organization.
Jack Dorsey's company has been pushing hard on AI-driven productivity gains, expecting workers to lean on the tools as part of their everyday routines. But instead of energizing the workforce, the push appears to be backfiring — compounding anxiety already fueled by job cuts that show no signs of stopping.
It's the classic Silicon Valley tension playing out in real time: leadership bets big on AI efficiency while the humans still doing the work feel increasingly disposable.