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Bloomberg · Mark Gurman ·

Apple is piloting a system in Apple Stores called Live Notes that lets Genius Bar staff make transcripts and summaries of conversations with customers

Also: The company tries out AI recording for Genius Bar appointments.

Apple OpenAI AI
Apple is piloting a system in Apple Stores called Live Notes that lets Genius Bar staff make transcripts and summaries of conversations with customers

Lead Source

Bloomberg — Apple is piloting a system in Apple Stores called Live Notes that lets Genius Bar staff make transcripts and summaries of conversations with customers ↗

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