Amazon's Own AI Tools Knocked AWS Offline — Twice

Amazon's AI tools have turned on their creator — sort of. According to the Financial Times, the company's AI systems caused at least two outages on its own AWS cloud platform.

The worst incident hit in December when Kiro, Amazon's AI tool, deleted and then recreated an entire environment, triggering a 13-hour disruption. That's not a typo. Thirteen hours of downtime on the world's largest cloud platform, caused by the company's own AI.

Amazon's response? The company is pinning blame on "user error, not AI error." A convenient distinction when your AI tool is the one doing the deleting.

The incidents raise uncomfortable questions about deploying AI tools in production infrastructure — especially when that infrastructure underpins a massive chunk of the internet. If Amazon can't keep its own AI from breaking AWS, that's a credibility problem.